FAQ about our Candles

Lighting your candle  and preventing memory rings.

When burning your candle, be sure to place it on a heat resistant safe surface, free from drafts, debris, children and pets.

Allow your candle to burn until the wax is melted out to the edge of the can for an even wax pool.  If the candle is blown out before this has been achieved, this may result in a tunnel burn and excessive wax build up on the walls of the can.

How many hours does my candle burn for ?

  • For our 15 ounce candle, you can expect your candle will burn for about 130 hours in total. 

  • For our 32 ounce large black can, you can expect your candle to burn for about 260 hours in total

  • For our 40 ounce large green can, you can expect your candle to burn for about 300 hours in total.

How to Store Your Candle Properly/keeping your candle away from direct sunlight

  • The candle soy wax and fragrance oils we use in our candles are sensitive to both temperature and light.  Be sure your candle is in a cool, dry place away from direct sunlight or intense light. Direct sunlight or bright lighting may turn your candle a bright yellow. When storing your candle, be sure to keeping it in a dark place like a cupboard or box will protect it from turning bright yellow. If your candle turns bright yellow, it will not effect the burn time or the scent.
  • Since our candles can be sensitive to extreme cold and heat, it’s best to store them between 50ºF and 85ºF. And be sure not to leave our candles in your car for an extended period of time (particularly on hot days) as they may melt or discolour. Extreme cold causes cracking and separation, so it’s best to follow our temperature guidelines. After long exposure to the cold, you should allow the candle to return to room temperature for a minimum of 2 hours before burning it to minimize potential damage.

FAQ about shipping

Do will ship outside of Canada? 

YES, we will ship outside of Canada.  Our website is not set up to accept addresses outside of Canada, but if you would like to make a purchase and you live outside of Canada, please contact us directly and we will be glad to ship it directly to you.                                                                   Shipping and boarder fees will apply according to your shipping address provided.